Scope & responsibility
Identify what the service includes, who approves the work and which dependencies sit with your organisation or another provider.
Reliable systems are the foundation of a business that can keep moving. AetherTech brings together managed IT, cloud infrastructure, cybersecurity, software development and practical automation.

Technology decisions have consequences across a business. A new application changes a workflow; a cloud migration affects access and connectivity; an IT support arrangement changes how problems are reported. AetherTech brings these considerations into the same discussion so the scope reflects how the organisation actually operates.
Start with a defined need, then agree the appropriate service. You can work with this division independently or discuss a requirement that connects with other areas of Dedry Group.
Give everyday IT a clear owner and a practical support plan.
Device and user inventory · Support request coordination · Update and maintenance planning · Documented handover and reporting
Plan cloud services around your applications, information and people.
Workload and dependency assessment · Migration sequencing · Access and configuration review · Backup and recovery planning
Turn security concerns into prioritised, practical improvements.
Access and account review · Endpoint protection planning · Security awareness support · Incident preparation
Build software around the work your business needs to do.
Requirements and workflow mapping · Application design and development · Testing and acceptance planning · Documentation and handover
Create web experiences that make services and business processes easier to access.
Website and portal planning · Responsive interface development · Business system integration · Performance and accessibility review
Find useful automation opportunities in repeatable business work.
Process and data review · Workflow automation design · Controlled pilot development · Human review and exception handling
Connect your workplace with a network designed for how it operates.
Site and connectivity assessment · Wired and wireless network planning · Access segmentation · Network documentation
Make technology decisions with a clearer understanding of the business trade-offs.
Current-state assessment · Options and dependency review · Technology roadmap · Implementation priorities
Create a clear route from a technical problem to a useful next step.
Issue diagnosis · User and device assistance · Access troubleshooting · Escalation and follow-up
Improve the way work flows before adding more technology.
Process discovery · Systems and information mapping · Phased improvement plan · Adoption and handover support
A focused brief makes a service easier to assess. Describe the current situation, the people affected, the outcome you need and any timing or access constraints. If there is an existing process or provider, explain how the proposed work needs to fit around it.
The next step is to agree deliverables, exclusions, responsibilities and review points. This gives both teams a basis for discussing progress and any changes that arise.
Our engagement approach ↗
Identify what the service includes, who approves the work and which dependencies sit with your organisation or another provider.
Discuss what information is needed and agree appropriate access. Keep sensitive information out of an initial general enquiry.
Explain important deadlines and operating constraints. Agree a practical way to review completion and discuss any follow-up activity.
Business administrationFrom invoices and expense records to payroll preparation and document management, Nexora supports the administrative work that keeps a business organised.
Professional cleaningGlorica provides professional cleaning for offices, commercial premises, homes and properties. A considered cleaning plan starts with the way a space is actually used.
Dedry Group brings together technology through AetherTech, business administration through Nexora Division, and professional cleaning through Glorica Cleaning Services. You can discuss one service or a requirement spanning several divisions.
Yes. Start with the service your organisation needs. Where another division can support the work, we can discuss that separately and agree the scope with you.
Our focus is South African businesses, startups, SMEs, professional firms and organisations. Glorica also welcomes enquiries for residential and property cleaning. Availability and site requirements are confirmed during scoping.
Tell us about your organisation, the support you need, the location where relevant and your preferred timing. We will discuss requirements before confirming a scope and quotation.
Nexora provides bookkeeping and administrative support, such as organising records, preparing schedules and managing documentation. Specialist accounting, tax or legal advice should be agreed with an appropriately qualified professional.
Yes. An office setup, for example, may involve business email and network access from AetherTech, records and invoice workflows from Nexora, and cleaning from Glorica. Responsibilities and costs should be agreed for each part.